If a client has out of network benefits, Change Heals will provide documentation that they can submit to their insurance for reimbursement. Clients are also welcome to use an HSA or FSA card to make payments. Change Heals LLC is a private pay practice and does not bill insurance for services. Clients self-pay (cash, check, or credit card) at the time of service.

The choice to not be paneled with insurance companies helps Change Heals LLC retain the autonomy needed to provide you with the best care experience. Insurance companies place several limitations on therapists about the length of sessions, covered diagnoses, and covered treatments. Insurance companies also require therapists to spend valuable time providing documentation to justify your therapy, including information about your diagnosis, treatment goals, and progress. We would rather provide a more confidential process and use that valuable time to make sure we are giving you the attention and quality service you deserve.

We understand that some people don’t have an option to self-pay for services and need to use their insurance. However, some people feel limited by the choices available through their insurance so they choose to pay out-of-pocket or use a Health Savings Account. For some people, they chose Change Heals LL due to being referred by a trusted source and believe in the quality of work. Others self-pay because they feel better that information about their diagnosis and treatment is not being reported back to their insurance company, ensuring them more confidentiality to their work and healing journey.

Please feel free to reach out via email. I am happy to answer any questions to help you better understand the services and help you make a decision for getting started. sbaker@changeheals.com